DayaGrid ("we", "us") is committed to protecting your privacy. This privacy policy explains how we collect, use, store, and protect your personal information when you use our website and services. This policy is drafted in compliance with Indonesia's Personal Data Protection Law (Law No. 27 of 2022).

We collect information you provide directly when contacting us or using our services:

• Full name

• Phone number / WhatsApp

• Email address

• Property address or installation location

• Information about your electricity consumption and energy needs

• Technical property data relevant for survey and system design

When you visit our site, our servers automatically record:

• IP address and general location

• Browser type and version

• Pages visited and time of visit

• Referring website (referrer)

We use your personal data to:

• Respond to your consultation requests and inquiries

• Conduct site surveys and design suitable solar energy systems

• Provide price quotes and technical proposals

• Schedule installations and after-sales service

• Send warranty-related information and system maintenance updates

• Improve the quality of our website and services

• Comply with applicable legal obligations

We do not sell your personal data. We only share your information with:

• Installation technicians — only data necessary for site surveys and system installation

• Warranty service providers — to process your 10-year warranty claims

• Authorities — if required by Indonesian law

Your personal data is stored on secure servers with industry-standard encryption. We retain your data for as long as necessary to provide our services or as required by law. Consultation data that does not progress to a project will be deleted within 12 months of last contact.

Under Indonesia's Personal Data Protection Law, you have the right to:

• Access — request a copy of the personal data we hold about you

• Correction — request correction of inaccurate data

• Deletion — request deletion of your personal data

• Restriction — request restriction of data processing

• Withdraw consent — revoke your data processing permission at any time

Our site uses technical cookies necessary for basic site functionality. We do not use advertising cookies or third-party tracking. You can manage cookie preferences through your browser settings.

Our services are not intended for children under 18. We do not knowingly collect personal data from children. If you become aware that your child has provided data to us, please contact us immediately.

We may update this privacy policy from time to time. Material changes will be notified through our website. We encourage you to review this page periodically.

For questions about this privacy policy or to exercise your personal data rights, please contact us: